Patient Trust Starts Before the Visit.

Automated reputation management built strictly for the compliance needs and workflows of modern Primary Care clinics.
Trusted by leading Primary Care Practices
  • Dr. James Wilson
    Family Medicine
  • Sarah Connor
    Clinic Manager
  • Dr. Emily Chen
    Internal Medicine
  • Dr. Robert Lee
    Pediatrics

The Pillars of Primary Care Growth

Understanding what drives the modern clinic forward.

Trust

First impressions matter. In healthcare, reputation is the first step of treatment.

Compliance

Automated reminders ensure adherence. Help patients stay on track effortlessly.

Patient Continuity

Turning one visit into lifelong care. Consistency builds the strongest patient relationships.

Resource Center

Latest Insights for Primary Care

Patient Experience

How Private Practices Are Reducing No-Shows by 40%

85 min read
Compliance

Navigating HIPAA Compliance When Responding to Reviews

6 min read
Growth Strategy

The ROI of Reputation Management for General Practitioners

4 min read

Seamless Review Collection

Capturing feedback at the perfect moment in the patient journey.

Appointment

Patient visits the clinic for their regular check-up or consultation.

Check-out & Follow-up

Visit is marked complete in your EHR system, triggering our workflow.

Automated Request

A personalized SMS or email is sent, asking for their feedback.

Review Published

Patient leaves a 5-star review on Google, boosting your SEO.

AI-Powered Responses

Speak your patient's language.

Our AI generates empathetic, professional responses aligned with your primary care practice's voice. Handle both positive feedback and patient concerns effectively without lifting a finger.

  • Empathetic tone for patient concerns
  • HIPAA-compliant response generation
  • Maintains professional boundaries

Higher Patient Satisfaction & Retention

Thoughtful review management does more than just boost your Google rating—it solidifies patient loyalty.

Negative Feedback Prevention

AI pre-screening directs unhappy patients to a private feedback channel, allowing you to resolve issues offline before they become public 1-star reviews.

Clinical Grade Communication

Ensure every interaction reflects the high standards of your medical practice. Professional, secure, and reassuring.
Patient Retention Rate
+24%
Appointment Show Rate
98%
Appointment Show Rate
+45%
"ReviewCrusher transformed our online presence. We're seeing more new patients than ever before."
MD
Medical Director, City Health Clinic

Frequently Asked Questions

Everything you need to know about our medical reputation platform.

Is ReviewCrusher fully HIPAA compliant?

Absolutely. We are built with HIPAA compliance as a core requirement. We never store sensitive Patient Health Information (PHI) in review requests, and all data transmission is encrypted. We also offer BAA signing for enterprise plans.

How do you handle sensitive patient feedback?

Plus

We prioritize privacy. Our "Internal Feedback Loop" allows patients to share detailed concerns directly with your practice manager first. This keeps sensitive medical issues out of public forums and gives you a chance to resolve them privately.

Does this integrate with our EHR system?

Plus

Yes, we support seamless integration with major EHR systems including Epic, Cerner, Allscripts, and athenahealth. Review requests can be triggered automatically based on 'appointment completed' status.

Can we customize the timing of the review request?

Plus

Yes. For primary care, we often recommend sending the request 1-2 hours after the appointment. This ensures the patient has left the office but the experience is still fresh.

Ready to improve your online reputation?

Join thousands of primary care providers who are acquiring new patients and building trust on autopilot.

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