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Sell More Cars & Book More Service With a 5-Star Reputation

Turn deliveries, test drives, and completed repair orders into fresh public reviews—while routing issues to you privately. Works with Google and the automotive destinations your customers already check.
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The Problem

  • Shoppers and service customers compare by stars, recency, and response quality.
  • Busy handovers and repair bays = missed review asks.
  • One unfair review can hurt leads, RO counts, and CSI.

Key Outcomes

1

More public reviews

After sales and service visits.

2

Private escalation path

For unhappy customers.

3

Professional Google responses

That build trust and loyalty.

How ReviewCrusher Fits Automotive

Get More Reviews

  • Auto/manual email & SMS after vehicle delivery, test drive, service appointment, or RO closed.
  • Review Links on invoices, delivery packets, and service texts; QR at cashier, service desk, and delivery bay.
  • Route customers to Google and your key channels (e.g., DealerRater, Cars.com, Edmunds for sales; Yelp for service)—policy-friendly and configurable.

Respond to Reviews (Google)

Plus
  • Instant alerts; reply manually or use on-brand AI with optional approvals.
  • Saved snippets for sales, finance, and service scenarios (warranty work, delays, parts ETA).

Remove Bad Reviews (Google)

Plus
  • Identify unfair reviews; follow guided DIY or let us handle submission for you.

Dashboard (Google)

Plus
  • Ratings, volume, and trendlines; see lift after turning ReviewCrusher on.
  • Compare sales vs. service and rooftops/locations at a glance.
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Why It Works

  • Fits DMS/CRM and texting workflows you already use (via Zapier or quick exports).
  • Supports in-store and mobile flows (QR + links).
  • Multi-rooftop, multi-department roll-ups with permissions.

Plug-and-Play Automations

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After delivery

→ SMS review request → next-day email.

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After RO closed

→ SMS request referencing advisor/tech → 24-hour email follow-up.

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After test drive

→ Gentle review request.

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Low internal rating

→ Manager alert & private recovery workflow.

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Unfair review detected

→ Launch removal workflow.

Templates You Can Use Today

Thanks for choosing [Store] for your new [Model].

Would you share a quick review of your experience?

Review Link

Your [Make/Service] is complete.

Mind sharing a quick review of today’s visit?

Review Link

Your feedback helps local drivers choose confidently.

Leave a quick review here:

Review Link

Integrations & Channels

Works with Google plus the automotive sites you rely on—e.g., DealerRater, Cars.com, Edmunds (sales) and Yelp (service). (Requests and routing follow each platform’s policies.)

“Service reviews doubled in 45 days and sales leads cited our recent Google feedback. CSI improved quarter over quarter.”

— Fixed Ops Director

Frequently Asked Questions

Covers sales and service?

Yes—separate triggers, messages, and analytics.

Multiple rooftops/locations?

Plus

Yes—roll-ups, location views, and permissions.

Policy-friendly?

Plus

Yes—you control destinations and wording; we provide neutral templates.

Ready to turn every delivery and repair order into public proof?

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