Climb the Rankings With Fresh Guest Reviews

Automate post-stay requests, keep complaints private, and respond fast on Google—for independent hotels and groups.

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The Problem

Travelers filter by stars and recent reviews.
Front desk teams are slammed at check-in/out.
Unfair reviews can drag bookings.

Key Outcomes

1

More public reviews

Post-stay.

2

Private service recovery

Before problems go public.

3

Professional Google responses

That drive bookings.

How ReviewCrusher Fits Hospitality

Get More Reviews

Auto/manual email & SMS after check-out.
Review Links in confirmation and folio emails; QR in-room.
Route to Google and key OTAs (e.g., TripAdvisor, Booking.com).

Respond to Reviews (Google)

Instant alerts; manual or AI replies in brand voice.

Remove Bad Reviews (Google)

Identify unfair reviews; guided DIY or done-for-you.

Dashboard (Google)

Ratings, volume, and trendlines by property.

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Why It Works

Works with PMS/CRM via Zapier or exports.
In-stay and post-stay flows.
Multi-property roll-ups.

Plug-and-Play Automations

After check-out

→ SMS request → 24-hour email.

Low internal rating

→ GM alert & recovery workflow.

New Google review

→ AI draft → timed posting.

Templates You Can Use Today

Thank you for staying at [Hotel].

Would you leave a quick review?

Your experience helps future guests choose.

Review us here:

Integrations & Channels

Google plus TripAdvisor and Booking.com as needed.

“Lifted from 4.0★ to 4.4★; direct bookings increased week over week.”

— Revenue Manager

Frequently Asked Questions

Multi-property?

Yes.

OTA policies?

We keep flows policy-friendly.

Team approvals?

Supported.

Ready to turn great stays into more bookings?