Reputation management strategies tailored to residential pest control operations.
Automatically request reviews right after an on-site inspection—when customers see the technician, results, and safety measures. ReviewCrusher triggers SMS/email requests post-inspection so your team captures fresh, authentic feedback without extra admin work, increasing genuine five-star reviews.
Send a second, timed prompt after the first follow-up asking customers to confirm 'No re-infestation.' If they confirm, the system routes them to public review sites; if not, it opens a private feedback flow to resolve the issue before it becomes a public complaint.
Automatically attach time-stamped visit logs, technician notes, photos, and treatment details to customer records. ReviewCrusher routes dissatisfied customers to private forms and provides documented proof-of-service to support courteous, factual dispute responses and reduce claims about unseen charges.
Transform post-inspection feedback into trust and recurring contracts.
Automatically send review requests after a completed inspection or treatment when customer sentiment is highest—via SMS or email timed to your workflow.
Detect negative sentiment and route unhappy customers to a private feedback form so your team can resolve issues before they hit Google or Yelp.
Attach time-stamped visit logs, technician notes, photos, and treatment details to customer records to support dispute responses and reduce claims about unseen charges.
Use review prompts and follow-up messaging to reinforce 'pet-safe' treatments, 'courteous service', and 'transparent pricing'—encouraging rebookings and contract sign-ups.
Consistent, timely reviews and professional responses build homeowner trust, reduce public complaints about recurrence or hidden fees, and support more repeat service contracts.
Start automating post-service reviews, document proof-of-service, and convert satisfied homeowners into repeat customers.
